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Distance Education Students

SPS Policy: Complaint Procedures for Distance Education Students

Each distance course and program at the School of Professional Studies (SPS) has a process for, and will make every attempt to resolve, student complaints within its courses and programs. Policies for addressing concerns are available on the website for the Division of Student Affairs.

SPS student concerns may be addressed to Zelon Crawford, Senior Associate Dean of Student Affairs, or Dr. Tiffany Hughes, Associate Dean of Students.

If the resolution through SPS policies and procedures is not satisfactory, students may access additional information regarding appeals here: http://vptl.columbia.edu/policies/distedcomplaints/.