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Human Resources Is the Heartbeat of a Company

The key to effective leadership isn’t just business acumen but also a deep understanding of people and their individual differences. Dr. Timo Sandritter, a current part-time student in the Columbia University School of Professional Studies Human Capital Management (HCM) program, believes that human resources (HR) is the core of organizational success, bridging the gap between strategy and workforce empowerment.

Dr. Sandritter, an experienced executive and co-founder of Rippleworx(link is external), has built his career at the intersection of business, law, and organizational leadership. As a student in the HCM program, he is further refining his approach to performance management and talent development.

In a recent interview with SPS, Dr. Sandritter discussed his diverse academic background, HCM strategies' evolution, and advice to prospective students.

What led you to pursue a career in human capital management?

I have an extensive academic background, having earned degrees from institutions such as Harvard University, the University of Southern California, and the University of Mannheim, with a focus on business, law, and organizational leadership. My career began in employment and labor law, but when I joined Digium, a VoIP company in the early 2000s where everyone could code except me, I naturally took on the business and HR responsibilities. That’s when I discovered my passion for the people side of business.

HR is key to a company's success—managing people, solving problems, and bringing order to workplace chaos. What captivated me was the challenge of nurturing talent and fostering a fair, thriving work environment. HR sits at the crossroads of rules and relationships, and I love their dynamic interplay. The human connection and sense of purpose make it an incredibly fulfilling field.

What motivated you to enroll in Columbia’s HCM program?

I wanted to focus on a specialized subject rather than pursue another general degree. Since human capital management is rarely black-and-white, I was drawn to the depth and structure of Columbia’s program. After researching various options, I felt Columbia’s curriculum best aligned with my interests and career goals.

Have any courses or professors significantly impacted your learning experience?

I particularly enjoyed the Integrated Management Strategies course, which ties HR practices into broader business objectives. It reinforced the idea that HR professionals need to understand a company's financial and operational aspects to be truly effective.

I have genuinely found value in all of my courses. The instructors don’t just focus on theory—they integrate real-world examples that make the coursework incredibly relevant and applicable.

How have you applied the theoretical knowledge from the program to practical situations in your professional life?

The program's practical approach ensures that concepts aren’t just theoretical but directly applicable to the workplace. The instructors’ ability to tie real-world experiences into the coursework has enhanced my ability to implement effective HR strategies within my company.

How do you foresee the integration of human capital management strategies evolving in your industry over the next few years?

It’s time for HR to stop demanding a seat at the table and start proving they deserve one. The field will continue to thrive, but HR professionals must develop a deeper understanding of profit and loss to demonstrate their strategic value.

Performance management is evolving toward continuous development and agility. Organizations can enhance growth by prioritizing regular feedback, personalized development plans, and technology-driven goal tracking. A growth mindset, peer mentorship, and agile performance reviews keep employees engaged and aligned with business goals. Additionally, emphasizing well-being as a foundation for success fosters long-term productivity.

I built an entire company around these principles, and organizations that embrace continuous growth will cultivate stronger, more engaged teams. I see performance management as a tool for continuous growth. Organizations should focus on fostering ongoing development rather than limiting performance management to annual reviews.

What advice would you offer to prospective students considering the HCM program at Columbia?

Don’t just take—give. I am fortunate to have amazing peers and instructors who fostered a collaborative learning environment. Being on the older side of the student body, I find it fascinating to hear perspectives from those who are just beginning their careers. The diversity of insights creates an enriching learning environment. Engaging fully in discussions and sharing experiences make the program far more rewarding. 


About the Program

The Columbia University M.S. in Human Capital Management program prepares graduates to be world-class HCM strategists able to address changing needs in building and motivating talented, engaged workforces in the private, public, academic, and not-for-profit sectors. 

The fall 2025 application deadline for the M.S. in Human Capital Management program is June 1. Learn more about the program here. The program is available part-time, full-time, on campus, and online. 


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