Thomas A. Stewart
Author; Chief Knowledge Officer, AchieveNEXT; Former Editor-in-Chief and Managing Director, Harvard Business Review
Thomas A. Stewart is the Chief Knowledge Officer of AchieveNext. He is an influential thought leader on global management issues and ideas: an internationally recognized editor and publisher, authority on intellectual capital and knowledge management, and a best-selling author.
Before joining AchieveNext, Tom was the Executive Director of the National Center for the Middle Market, the leading source for knowledge, leadership and research on mid-sized companies, based at the Fisher College of Business at The Ohio State University. He came to the NCMM from international consulting firm Booz & Company (now called Strategy&), where he was Chief Marketing and Knowledge Officer, overseeing the firm’s intellectual agenda, major research projects, and strategy + business magazine.
Prior to that, he was for six years the Editor-in-Chief and Managing Director of Harvard Business Review, leading it to multiple finalist nominations for a National Magazine Award. He earlier served as the editorial director of Business 2.0 magazine and as a member of the Board of Editors of Fortune.
He is the author of three books. His most recent, Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight (co-authored with Patricia O’Connell), was published by Harper Business in November 2016. He is also the author of Intellectual Capital: The New Wealth of Organizations and The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization, published by Doubleday Currency in 1998 and 2003, respectively, and in multiple international editions. He has contributed chapters to four other books and published articles in Harvard Business Review, strategy + business, Fortune, Business 2.0., Inc., Financial Times, The Hill, Industry Week, Ad Age, and elsewhere. A twelve-time participant in the World Economic Forum, he has delivered lectures and seminars across the U.S. and in more than two dozen countries worldwide.
Tom is a summa cum laude graduate of Harvard College and holds an honorary Doctor of Science degree from Cass Business School, City University London.
- MA, Harvard University
- Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight (Harper Business, 2016)
- The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization (Doubleday Currency, 2003)
- Intellectual Capital: The New Wealth of Organizations (Doubleday Currency, 1998)