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SPS Classes Will Be Held Remotely on February 23

Due to severe weather, all classes will move to remote instruction on Monday, February 23. Students should monitor their email for program-specific updates. Learn More
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Carol Southwood

Course Associate, Information & Knowledge Strategy (IKNS); Director of Process Engineering, Gilead Sciences, Inc.

Carol Southwood (she/her) is the Director of Process Engineering at Gilead Sciences, Inc. She is a driven professional with over 20 years of experience in a highly regulated environment with emphasis in key areas of business strategy, enabling decision-making, end-user experience, improving agility and reducing risk. Carol partners cross-functionally to define business processes and conduct on-going analysis for continuous improvement. Carol leverages knowledge management strategies to enable learning and performance and ensure the flow of information aligns with the flow of work. Her key partnership is with systems architecture and building infrastructure to improve search through data integration.

Education

  • Master Certificate, University of Pennsylvania
  • M.S., Columbia University
  • Master Certificate, University of Southern California
  • B.A., University of South Florida