Carol Southwood
Course Associate & Alum, Information & Knowledge Strategy (IKNS); Director of Process Engineering, Gilead Sciences, Inc.
Carol Southwood (she/her) is the Director of Process Engineering at Gilead Sciences, Inc. She is a driven professional with over 20 years of experience in a highly regulated environment with emphasis in key areas of business strategy, enabling decision-making, end-user experience, improving agility and reducing risk. Carol partners cross-functionally to define business processes and conduct on-going analysis for continuous improvement. Carol leverages knowledge management strategies to enable learning and performance and ensure the flow of information aligns with the flow of work. Her key partnership is with systems architecture and building infrastructure to improve search through data integration.
Education
Master Certificate, University of Pennsylvania
M.S., Information & Knowledge Strategy, Columbia University
Master Certificate, University of Southern California
B.A., Creative and Technical Writing, University of South Florida