“A Community of Professionals Dedicated to Being Better at Doing Good:” Faculty, Alumni and Students on the Impact of Columbia’s Nonprofit Management Program
Organizations often approach AI as a technology problem. Lasting transformation begins with understanding how knowledge, decisions, and work actually flow through the organization.
Frazier Horn reflects on how the program helped him refine his approach to building, leading to the launch of ServiceSync AI, an AI-powered SaaS platform for automotive service operations solving real-world operational challenges for car dealers.
The M.S. in Applied Analytics alum reflects on how Columbia SPS helped her bridge strategy and analytics and why the most valuable insights are the ones that drive action.