Amy Sereday

Amy Sereday is a 2015 graduate of the Negotiation and Conflict Resolution program at Columbia University, returning to her alma mater as a lecturer.  Amy also holds a Bachelor of Arts in Communication from Western Connecticut State University and a post-baccalaureate certificate in Paralegal Studies from the University of Hartford.

Amy is currently serving as Springfield College's inaugural Ombuds.  In addition to her work as an organizational ombuds, Amy shares her experience in elder law and disability mediation and consultancy. Current areas of professional focus are DEIA in organizations, conflict prevention through capacity building, CMM, and group dialogue and decision-making processes.

Amy teaches Conflict Analysis Models and Frameworks (6050) and Fundamentals of Ombuds Practice (5090) in the Negotiation and Conflict Resolution program at Columbia University.