SPS graduation speaker Thomas Quinn (’26SPS, Information & Knowledge Strategy) discusses the AI “similarity tsunami,” how to get the most out of the IKNS program, and returning to school later in life.
Organizations often approach AI as a technology problem. Lasting transformation begins with understanding how knowledge, decisions, and work actually flow through the organization.
Frazier Horn reflects on how the program helped him refine his approach to building, leading to the launch of ServiceSync AI, an AI-powered SaaS platform for automotive service operations solving real-world operational challenges for car dealers.
