In a sector defined by constant change, effective leadership requires more than strategy—it demands adaptability, empathy, and strong relationships. At a recent Leadership Series webinar hosted by Columbia’s M.S. in Nonprofit Management (NOPM) program, students heard firsthand how these qualities shape real-world impact. In conversation with Dr. Basil A. Smikle Jr., nonprofit leader Cecily M. Carson offered a candid look at the decisions, challenges, and connections that drive meaningful change across New York City and beyond—insights that reflect the program’s commitment to preparing students for leadership in an evolving nonprofit landscape.
A graduate of Dartmouth College, Carson has served as a trustee of Fisher House Foundation, a member of the President’s Leadership Council at Dartmouth College, and on the Advisory Board of Columbia Business School’s Tamer Center. Drawing on this experience, she emphasized the importance of innovation and empathy within the nonprofit sector, particularly as policies and conditions continue to evolve.
“There’s no book that can fully prepare you for this work—it’s about building relationships and understanding how organizations are responding to real challenges in real time,” Carson said.
Carson also discussed her work with the Robin Hood Foundation and the steps the organization is taking to address poverty. In her role as president of the Carson Family Charitable Trust, she works alongside her father and brother to support a range of causes, from the arts to charter schools across New York City.
“People in New York are suffering, and it’s figuring out who to help,” Carson said.
While she does not claim expertise across every issue affecting the city—from housing inequality to educational challenges—Carson emphasized the importance of knowing where to find reliable, expert insight. She underscored the value of building genuine relationships as a way to deepen her understanding of the communities she serves.
Outside of her work with the Carson Family Charitable Trust, Carson runs an independent jewelry design business, CMC Jewelry Designs, Inc. Given the Trust’s relatively small size, she maintains a strong sense of ownership and responsibility for the organizations and grants she supports.
“The best philanthropy is driven by the communities that one resides in,” Carson said.
Ultimately, Carson emerges not only as a philanthropic leader but also as an engaged and thoughtful individual committed to supporting both her local community and those beyond it.
You may watch the full discussion here.
For more illuminating discussions with leaders in the nonprofit space and information, learn more about Nonprofit Management’s upcoming events.
About the Program
Columbia University’s M.S. in Nonprofit Management prepares graduates for leadership roles within mission-driven organizations in a wide variety of contexts, including global and community nonprofits, foundations, education, healthcare, the arts, or as fundraising and development experts.
Learn more about the program here. The program is available part-time, full-time, on-campus, and online.
