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Paul Bailo

Lecturer; Global Head for Digital Strategy & Innovation, Infosys Digital

Dr. Paul Bailo is widely recognized by industry thought leaders for his C-level executive skills in Digital Transformation, Analytics, Marketing and Business Operations. He has earned deep career success in multiple fields, along with an outstanding industry reputation and important executive roles as Digital Innovator, Strategic Thinker, Change Agent, Customer Champion, Industry Author and Creative Entrepreneur. He has built and led top performing teams, start-up entities and world-class organizations. His background in digital transformation, digital communications, emerging payments, operational excellence, data-driven decision-making and ongoing product innovation is unparalleled. His blue-chip background encompasses Google, Apple, AT&T, Bank of America, Goldman Sachs, MasterCard, American Express, GE, Citibank, Federal Reserve Bank of New York, NYC Transit Authority and US Department of Transportation.

Bailo has held senior executive positions in digital marketing, managerial analytics, mobile payments, customer journey, design thinking, customer insights and emerging payments with innovative Fortune 500 market leaders. His strong business expertise and technology capacity encompass start-up operations, general management, business growth and branding strategies. Bailo has consistently exceeded mission-critical performance metrics, organizational goals and business targets, despite highly competitive and rapidly changing market dynamics.

Collateral to his business impact, Bailo teaches as Adjunct Executive Graduate Professor in Applied Analytics at Columbia University and Digital Marketing, Innovation and Data Analytics at New York University. Early he headed the development of Mercy College’s fastest growing college major – Managerial Analytics. He served as an Executive Advisor to the Governments of Nigeria, Saudi Arabia and Abu Dhabi, as well as the Central Bank of Nigeria and Drexel University. Bailo also acquired unique eight US patents.

Some of Bailo’s most important talents lie in designing products, delivering enterprise solutions, optimizing matrixed organizations and quickly resolving challenging situations with the right people, resources or processes. He smoothly empowers and guides stakeholders and cross-functional teams to achieve project requirements, control costs and exploit new business opportunities. His deep focus encompasses total client commitment and operational savvy. These and other skills have regularly earned him positive feedback and intense loyalty from top executives, thought leaders, direct reports and business units.

Central to Bailo’s successful reputation have been several core competencies – driving multinational business expansion, coordinating strategic planning, handling full P&L/budget accountability, mentoring top performers and building significant market partnerships. This has given him executive depth and persistent confidence to face aggressive business demands, maximize productivity, control expenses and execute complex projects. He is well known for closely collaborating with different departments to drive enterprise-wide business plans and roll out a wide range of software tools and applications in a timely fashion.

Currently, Bailo is Global Head for Digital Strategy & Innovation for Infosys Digital where he focuses on creating and executing new business strategies, innovative solutions and rolling out unique digital platforms. As “Go-To Resource” for internal executives, he spearheads digital innovation, designing new processes and handling large-scale project portfolios. He continues to interact with Fortune 500 clients, such as Goldman Sachs, Bank of America, AT&T, SunTrust, Apple, Google and many other industry leaders.

Previously, Bailo consulted with MasterCard as Vice President – Global Digital Innovation & Emerging Payments, tasked with driving aggressive sales, product innovation, target marketing and partnership growth. His present position continues to give him the chance to provide B2B clients with actionable business intelligence, optimize interactive online experiences and set up comprehensive platforms that dramatically enhance market position, profitability and productivity.

Earlier, Bailo held top leadership positions in managing customer insights, data analysis, digital technology, web operations and e-business solutions. He built and directed multi-functional teams through product launches, process improvements, sales support and start-up operations. Bailo deployed expertise in developing better product performance, expanding market footprint, improving exposure and creating detailed product roadmaps.

In recognition of his diverse market knowledge, Bailo has frequently been the keynote speaker at Yale University School of Management and the Gerson Lehrman Group Council; he was a Product Fair Winner at the Cambridge University – International Marketing/Technology competition. Bailo is a published author with three industry books, as well as many original business articles and presentations. He has been featured in the Wall Street JournalTimeForbesFortune, CNN, Money, CNBC, Business InsiderBloomberg, MUSE, and USA Today.

Throughout his diverse career, Bailo focuses on always delivering maximum performance, execute with peak integrity, optimize cross-cultural resources and deploy center of excellence methodologies. Global executives regularly rank him highly for business savvy, creativity, technology adoption, enterprise solutions and customer satisfaction in very competitive marketplaces.

He holds eight US patents and has earned his Six Sigma Black Belt through GE, as well as Graduate Diplomas in MIS at Columbia University and Banking at Georgetown University. He is a North American Master Champion with Toast Masters International and an active member of the Dale Carnegie Institute, CEO Round Table, Marketing Executive Networking Group, Technology Executive Networking Group and Baseballs 4 A Better Community.


  • Ph.D., The International School of Management
  • M.B.A., Wagner College
  • M.S.W., Fordham University
  • M.S., Fordham University
  • B.S., St. John's University