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Negotiation and Conflict Resolution Webinar: Behind the Scenes with a Police Negotiator

The Secrets Model of Negotiation

Scott Tillema discusses how we all have the same approach to negotiation, whether you're in policing or politics or business. He shares with us how serious police negotiations are and how exceptional police have to be at their work. Police negotiators are very good at understanding the emotional side of people and knowing how to use emotions and sometimes in business negotiation, this is an area or a skill that's lacking that people could really benefit from understanding.