Katherine Benjamin
Industry Consultant
Katherine Benjamin has worked with organizations including Alberta Health Services, Lululemon, and the State of Colorado. She started her career in frontline service delivery in health and social care before transitioning to digital technology; she has worked in Canada, the United Kingdom, and the United States.
During COVID-19, she was a Deputy Chief Technology Officer for the City of New York; she later joined the Government of Canada as an Assistant Deputy Minister, and Chief Digital Officer.
For the past 10 years, she has worked at the intersection of product design, product management, and product strategy, and has taught as adjunct faculty in Interaction Design at Emily Carr University of Art + Design.
Education
Master’s of Science | London School of Economics and Political Science
Bachelor’s of Human Kinetics | University of British Columbia
Publications
Wichowski, A. & Benjamin, K. (2021). "Public service as a service." Medium
Nissen, M. & Benjamin, K. (2020). “Experience design considerations for Connected NYCHA: Older Adults.” Medium
Benjamin, K., & Potts, H. W. (2018). Digital transformation in government: Lessons for digital health? Digital Health, 4, 1-5. https://doi.org/10.1177/2055207618759168