My interest in Alternative Dispute Resolution (ADR) developed during an internship with Office and Professional Employees International Union (OPEIU) in 2006. Many of the contract negotiations I observed during my internship used the services of a mediator and/or arbitrator to help the negotiation process along. As a student in the NECR program, my interest in ADR continued to develop. Looking at mediation and conflict resolution through several different lenses of theories and models helped me to understand that so much of what makes ADR successful is the attention it gives to psychology and emotional intelligence. The process of resolving a conflict far exceeds facts and figures, giving unique consideration to the individuals involved in the conflict, as well as their respective interests. It is this unique consideration for the individual that sets ADR apart from other approaches to conflict resolution.
Last year I took the position of Case Coordinator at JAMS, one of the premier providers of ADR. My work at JAMS involves partnering with Case Managers to develop and support panelists’ mediation/arbitration practices. I feel very fortunate to work in the field I studied in; it is very exciting to be a part of the ever-evolving field of ADR on a daily basis.