As an entrepreneur, mentor, podcaster, military spouse, and doctor of social work, Jamie Muskopf, (’18SPS, Information and Knowledge Strategy) is quite familiar with the “future of work.” In an interview with the U.S. Army Acquisition Support Center, Jamie shares her extensive experience working as a knowledge management officer for the U.S. Pacific Fleet, a project manager for Microsoft Military Affairs, and a program manager at Defense Acquisition University. She explains that the Army can take advantage of the pandemic’s shift to working online by utilizing their leadership training to manage remote teams.
Muskopf, a course associate in Columbia’s Information and Knowledge Strategy program (IKNS), speaks to these ideas in the Navigating the Future of Work class. “It’s really interesting, because all of the things we talk about in this class are things that actually had to happen because of COVID— the remote teaming and the fully virtual companies with employees in different countries all working on specific tasks together,” she said.
Muskopf went on to say that leaders must be willing to learn from their team.
“As a senior leader in any branch of the military, everybody is looking to you for the answers,” said Muskopf. “But most great leaders are really looking at the people who work for them and relying on the information they provide to make sure that they are making the right decisions.” Muskopf added that the best leaders are decisive, able to approach issues collaboratively, and understand how to ask the right questions.
Read the full article in Army AL&T.
