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Fall Update

At SPS this fall, all courses, other than pre-established online courses, will be offered face-to-face in our New York City classrooms. Some of these face-to-face courses will be offered in the HyFlex format to ensure that all of our students can make progress toward their degree requirements, if faced with delays due to student visas or vaccination effectiveness wait times.
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Norman Jacknis

Senior Lecturer in the Discipline of Technology Management

Dr. Norman J. Jacknis has decades of executive and leadership experience in the public and private sectors. He has successfully led organizations to adopt innovations, upgrade technologies, and embrace data-driven cultures. 

Currently, Dr. Jacknis is Senior Fellow at the Intelligent Community Forum as well as the National Association of Counties. He is also the Cofounder and Chairman of the Gotham Innovation Greenhouse, a collaborative cross-disciplinary group that blends technology and design for new urban experiences.

Starting in 2008, Dr. Jacknis was Director of Cisco’s IBSG Public Sector Group, where he worked with governments and businesses around the world on open innovation and pro bono strategies.

Before joining Cisco, he served more than ten years as CIO and Commissioner of Westchester County, New York government, where he was responsible for all technology, analytics, internet, and broadband activities, as well as technology-based economic development. In addition to the County government, he provided these services to municipalities and other nonprofit community organizations. He also was Co-Chair of Technology and Enterprise Architecture in New York State Government’s CIO Council and a member of the Partnership For Intergovernmental Innovation.

Government Technology Magazine selected Dr. Jacknis as one of the nation’s “Top 25 Doers, Dreamers and Drivers who, using technology ... broke bureaucratic inertia to better serve the public.” Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County’s Crown Communities Award for technology, and was selected as one of the top seven Intelligent Communities in the world.

Prior to his public service, Dr. Jacknis had diverse experience as an executive in the software industry, with emphasis on Internet applications and distributed computing. Earlier in his career, he taught applied statistics as a faculty member of Stony Brook University and was Senior Research Associate at the Vera Institute.

Among many activities beyond his work, Dr. Jacknis has been a mentor in the Executive Master of Science in Technology Management program at Columbia University. He is a trustee of the Westchester County Community College and President of the New York Metropolitan Library Council, among several leadership positions in the library community.


  • P.h.D., Princeton University
  • M.A., Princeton University
  • B.A., Princeton University


  • Smarter Cities for a Bright Sustainable Future: A Global Perspective (CreateSpace, 2014)
  • Transforming American Governance: Rebooting The Public Square (Routledge, 2011)
  • “Government’s Role In Facilitating An Innovative Economy,” International Journal on Innovation Science (2011)