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Susan Cramm Biography

Susan Cramm is an executive coach and President of Valuedance, an executive coaching and leadership development firm.

Over the past 14 years, Cramm has coached executives from a number of Fortune 500 clients, including Toyota, Sony, and Whole Foods Markets; her clients describe her as "insightful,” "motivational," "practical," "tough," "committed," and "invaluable." She is a frequent speaker, a blogger for the Harvard Business Review, and author of the Harvard Business Press book 8 Things We Hate about I.T.: How to Move Beyond the Frustrations to form a New Partnership with I.T.

Cramm is the former CFO and Executive Vice President at Chevy's Mexican Restaurants, where she led the finance, business strategy, restaurant development, franchising, legal, and information technology functions. Prior to Chevy's, Cramm worked with the Taco Bell Corporation and held the positions of CIO and VP of the Information Technology Group and Senior Director of Financial and Strategic Planning.

Cramm received her master's degree in management from Northwestern University, specializing in finance, marketing, and quantitative methods. At The University of California in San Diego, she received her bachelor’s degree, summa cum laude, and specialized in management and computer science.