Negotiation and Conflict Resolution Director Explores Conflicts in Communication

In Psychology Today, M.S. in Negotiation and Conflict Resolution director Beth Fisher-Yoshida explores unwanted repetitive patterns or URPs.

"It is not that we should not express our opinions. If we feel compelled to say something we should say it," she writes. "The caution should come in paying attention to how we say it, when we say it and the purpose of saying it. If our comment is not received in the way we expected or hoped, we need to decide how important the comment is and how important the other person’s perception is."

Says Fisher-Yoshida, "We need to be aware of heading down another URP and the point of no return."