Negotiation and Conflict Resolution Alumnae on How to Resolve Conflict in Family Businesses

Kathy Goodman and Karen LaRose are both Negotiation and Conflict Resolution program alumnae who have experienced the challenges of owning a family business. The two have published their three-step plan for managing family business conflicts on

Addressing identity and family dynamics early helps conflicts become less stuck, emotions are diffused, and conversations can flow. This isn’t an easy process. Once present at home, corresponding dysfunction may have manifested in the family business, with issues such as: relative levels of participation, variations in the values attributed to skills and capabilities of family members working, succession issues, and founder’s syndrome.

Above: Kathy Goodman and Karen LaRose

Read the full article on, and learn more about the M.S. in Negotiation and Conflict Resolution program.