Xiao Xiao: From an Insurance Role to Consulting for JPMorgan Chase

Xiao Xiao (’17SPS, Enterprise Risk Management) came to the program with an impressive track record in business and, since graduating, joined a consultancy where she advises JPMorgan Chase on compliance risk management.

What made you decide to apply to the program?

I was studying actuarial science as an undergrad. I took one investment class, and I learned how to evaluate a company from the investor side by analyzing the performance and risk report. I really enjoyed the class and the projects. The way risk changes along with market and world events fascinated me.

During my work experience at an insurance agency, I found that “risk” exists everywhere. The focus is not just on the individual, but enterprise-wide. For most insurance companies, it is really important to have risk reporting and monitoring in each case. Regulations and compliance are important, too. I really wanted to study the central questions of the field: What is risk? Where does it come from? How can you avoid it? and Can it be avoided?

When I applied for the M.S. Enterprise Risk Management, I thought it was a great fit for these interests. What’s more, risk is becoming more and more critical for industry today.

What was your experience like in the program?

In the first year and a half, I spent countless hours in the library working with my classmates, focused on what I love to study—risk. Being surrounded by excellent international students allowed us to think about business globally, while understanding local contexts. Many of our projects focused on real examples of implementing risk best practices. Our professors gave us great advice all semester.

What do you hope to do next?

I’ve risen from an internship at Bank of China to an exciting new consultant position at C&L Group. Our latest project is consulting JPMorgan Chase on compliance risk management. From here, I hope to reach the C-Suite of a top company, continuing to do what I love.

Learn more about the Master of Science in Enterprise Risk Management program at Columbia University’s School of Professional Studies.