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Recent Publications

Norman Jacknis

Dr. Norman J. Jacknis has decades of executive and leadership experience in the public and private sectors. He has successfully led organizations to adopt innovations, upgrade technologies, and embrace data-driven cultures.

Currently Dr. Jacknis is Senior Fellow at the Intelligent Community Forum as well as the National Association of Counties. He is also the Cofounder and Chairman of the Gotham Innovation Greenhouse, a collaborative cross-disciplinary group that blends technology and design for new urban experiences.

Starting in 2008, Dr. Jacknis was Director of Cisco’s IBSG Public Sector Group, where he worked with governments and businesses around the world on open innovation and pro bono strategies.

Before joining Cisco, he served more than ten years as CIO and Commissioner of Westchester County, New York government, where he was responsible for all technology, analytics, internet, and broadband activities, as well as technology-based economic development. In addition to the County government, he provided these services to municipalities and other nonprofit community organizations. He also was Co-Chair of Technology and Enterprise Architecture in New York State Government’s CIO Council and a member of the Partnership For Intergovernmental Innovation.

Government Technology Magazine selected Dr. Jacknis as one of the nation’s “Top 25 Doers, Dreamers and Drivers who, using technology ... broke bureaucratic inertia to better serve the public.” Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County’s Crown Communities Award for technology, and was selected as one of the top seven Intelligent Communities in the world.

Prior to his public service, Dr. Jacknis had diverse experience as an executive in the software industry, with emphasis on Internet applications and distributed computing. Earlier in his career, he taught applied statistics as a faculty member of Stony Brook University and was Senior Research Associate at the Vera Institute.

His recent publications include the Looking Forward blog, “Beyond Smarter City Infrastructure – The New Urban Experience” in the recently published Smarter Cities for a Brighter Sustainable Future – A Global Perspective, “A New Kind Of Public Square For Urban America” in Transforming American Governance: Rebooting The Public Square (2011), and “Government’s Role In Facilitating An Innovative Economy” for the International Journal on Innovation Science (2011).

Dr. Jacknis received his doctorate, master’s, and bachelor’s degrees from Princeton University. Among many activities beyond his work, he has been a mentor in the Executive Master of Science in Technology Management program at Columbia University. He is a trustee of the Westchester County Community College and President of the New York Metropolitan Library Council, among several leadership positions in the library community.